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We encourage applications from all backgrounds and communities, particularly those underrepresented within the wine trade, such as women, disabled and Asian, Black, and ethnic minority candidates.


Reports to: Education programme manager
Closing date for applications:  23 February 2023

The Institute of Masters of Wine is a global membership organisation whose members are the Masters of Wine. The IMW’s mission is to promote excellence, interaction, and learning across all sectors of the wine community.

Membership of the IMW (becoming a Master of Wine) is attained by passing rigorous exams and completing a research paper. The IMW’s education team supports candidates with the aim of passing these exams by providing an annual study programme consisting of assignments, in-person course days, online content and one-week residential seminars. The academic year culminates in the exams.

This role supports the education team to administrate and deliver the student programme. In particular, this role will ensure that all study programme events (including introductory courses, seminar and course days) are well-organised. They will also act as main point of contact to students on the programme, ensuring that students are clear on the requirements of the programme and that their queries are responded to in a timely manner.

The role would be ideally suited to candidates with administrative skills who are looking to further their educational events management and stakeholder management experience. A keen interest in people, wine and travel would be a bonus!

Event management

  • Support the organisation of:
    • In-person practical course days (wine tasting days).
    • Supplementary online theory sessions.
    • One-week seminars in Austria, Germany and the UK.
    • Introductory courses for candidates interested in applying for the programme.
  • Ensuring all relevant resources are prepared for events (tasting equipment, documentation, name badges, printing, etc.).
  • Providing students with logistical information for all study programme events.
  • International travel to these events will be required.
  • Liaison with MWs and students in advance of events, communicating start times, location, etc.
  • Onsite support at events, including AV support, room set up, decanting wines, etc.
  • Raise POs for MWs delivering the sessions, and ensure invoices are received.

Student support

  • Providing excellent customer service to students who have queries about their study programme journey.
  • Managing the student email helpdesk, ensuring that a member of the education team responds to all applicant and student queries within a timely manner. This will involve escalating queries, where appropriate.
  • Oversee the mentor allocation process: Ensure that all students have access to an MW mentor who can support them. Where required, finding new mentors from the MW pool.

Student admissions

  • Respond to queries from potential applicants to the MW study programme, supporting them through the application process.
  • Act as secretariat for the admissions committee, including setting up meetings and writing minutes in a timely manner.
  • Provide administrative support for the admissions process including: checking applicant qualifications, logging when references have been received and providing access to the entrance exams.
  • Provide data to the admissions committee to enable them to make decisions about accepting applicants onto the programme.

Data management

  • Ensure that all students have up to date records on the IMW’s database, including all historical data.  
  • When required, provide the IMW with information on individual student journeys (e.g. how many attempts at the exam, etc.).
  • Support with improvements to the database where required.

Event logistics (wine transport and organisation)

  • Supporting Head of Operations to procure study programme wines, including contacting vendors, raising POs, arranging delivery and returning stock where required.
  • Arranging shipment of wines for course days and seminars, including drafting commercial orders.
  • Instruct IMW cellar on packing instructions for all events.
  • Managing stock in the IMW head office storage room: Ensuring that leftover stock is used appropriately; keeping a database of all stock in the store room.
  • Ensure accurate log of all wines in IMW cellar, including running stock reports and updating the database regularly.

Programme planning and management

  • Ensuring programme deadlines are adhered to and updating any central programme calendars.
  • Raise purchase requisitions, approve and convert purchase orders in advance of the committing to / or booking venues or suppliers.  
  • Ensure invoices, delivery notes, etc. are provided to finance team in a timely manner.
  • At year end to provide accrual details to ensure all costs are accounted for.

General support and administration (as required)

  • Working with other members of the education team to support on projects (e.g., assignment marking or exam delivery).
  • Attending events (where required) to support wider team. For example, awards/annual Bordeaux tasting.

Personal specification


  • Excellent IT skills (MS Word, Excel, Outlook, PowerPoint)
  • Very strong attention to detail
  • Excellent written and spoken English
  • Excellent communication skills, verbally and in writing
  • Previous administrative experience
  • Able to prioritise and organise own work and work under pressure
  • Experience of safe manual handling and lifting
  • Strong team player


  • Experience of using a database (e.g., Microsoft Dynamics / salesforce)
  • Experience in events administration
  • Experience in a membership or educational body
  • Keen interest in wine
  • Experience of stock control

Salary and conditions of service

  • Salary: £25,000 – £28,000 per annum

  • Place of Work: 6 Riverlight Quay, Kirtling Street, London, SW11 8EA – hybrid office/remote working

  • Status: Permanent

  • Must have right to work in the UK.


Reports to: Executive Director and Treasurer
Closing date for applications: 1 March 2023
Salary: £65,000 – £70,000

This is a new role that has been created to ensure that corporate functions keep pace with the growing and changing needs of a consistently successful organisation. Following a period of evolution, the IMW is committed to ensuring that its Finance, IT, HR and Premises management functions are fit for purpose; successfully identify and mitigate risk; create a safe and enjoyable workplace; and help to meet the organisation’s mission.

The IMW has a £2 million annual budget (pre-Covid), the post holder also manages the finances of the Masters of Wine Endowment company (MWEC) which owns the London office and has a small endowment and of the IMW-North America (IMWNA), a sister entity with a small number of financial transactions related to some of our activity in the Americas.

The IMW relies heavily on Members who volunteer to organise and carry out many of its activities. 


The Head of Finance & Resources (HoFR) is a key leadership role within the IMW and member of the Senior Management Team.

The postholder will work alongside the Executive Director (ED); Head of Operations; and Marketing and Communications Manager. They will report directly to the ED and may also from time-to-time report directly to the Treasurer and other members of Council (Board equivalent).

Main Responsibilities

The post holder is responsible for the leadership and delivery across all aspects of financial management within the IMW, the MWEC (Endowment Company) and the IMW North America (IMWNA). The HoFR provides high quality and strategic advice, information, analysis and interpretation to Managers, Council, and budget holders to underpin effective decision-making and meaningful performance management. The HoFHR will be accountable for delivery of finance reporting, maintaining financial controls to support governance, meet statutory requirements and lead on budget setting, cost improvement and productivity.

HR & People
The HoFR will support the ED by leading on the administration of the HR function within the Institute. The post holder will provide effective line management, guidance and support to the Finance Officer and the Governance and Office Coordinator, including agreeing and reviewing annual performance objectives by way of the annual appraisal process.

Take overall corporate responsibility for the Institute’s premises. Ensure the safety of all staff, members and visitors to said premises. This includes ensuring that staff who work from home are provided with equipment and support to be able to work effectively from their own premises.

IT and Digital
Work closely with the Head of Operations to develop and maintain a cross-organisational IT Strategy that will enable the Institute to better achieve its Mission and Strategy. Identify resource needs; source suppliers; purchase equipment and deliver/commission training as required

Executive team responsibilities
To attend regular Senior Management Team meetings and to contribute to decision-making on the wider activities of the organisation.
To act as a senior advisor to the ED, Senior Management Team and the Council on issues related to Finance, IT, and Premises.

Qualifications and specialist knowledge for the role

Qualified Accountant (ACA, ACCA, CIMA) or other relevant qualification

Experience and track record

  • Track record of achievement in a senior strategic-level financial management role.
  • Demonstrable financial acumen and a thorough understanding of best practice in setting and managing budgets and oversight of day-to-day financial management, including auditing.
  • Experience of managing a central resource function (IT, data, HR, premises).
  • Proven track record of building, developing a team, and managing high-performing teams.
  • Exceptional written and verbal communication skills and ability to articulate complex arguments and to adapt tone and content to a variety of audiences.
  • High levels of integrity, professionalism, resilience, accountability and commitment to The IMW’s mission.
  • Highly numerate with a strategic outlook capable of implementing plans and drilling to the heart of proposals and projects.
  • Self-assured, internally motivated and passionate team player driven to succeed and make a difference.
  • An interest in wine would be an asset.

What we offer

  • This is a permanent, full-time role (5 days per week)
  • Salary up to £70k per annum for an outstanding candidate
  • Pension 8% employer contribution (after 3 mths / completion of probation)
  • Annual leave 25 days (plus bank holidays)
  • Mixture of office and at home working (currently 3 days in the office, 2 from home)
  • Training and development